Latest update 9.7.1 conflict with mobile theme

Posted in: Newspaper
Post count: 51

The update of the theme and all plugins went well until The update of the TagDiv Mobile Theme which returns this message: This version of the tagDiv Mobile Theme plugin is not supported by the current activated theme!
Please make sure you’ve updated the theme properly! Follow this guide.

This is currently deactivated and the theme is loading and working normally. Caches cleared with no cache plugin active at present.

Regards

Post count: 23312

Hi,

Please make sure when you update the theme to the latest version of it. First of all, you need to make a full backup to your database and then, you have to remove
your old theme and then add the new theme folder which contains the latest version of the theme. Also, you have not to overwrite because then you will encounter some problems. Check here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thank you!

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