Latest update caused my site to crash

Posted in: Newspaper
Post count: 2
este
#347907
May 21, 2020 at 2:27 pm

Hi
I just did the latest updated and it’s caused my site to crash.
This is the error:
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.4.1
Current theme: Newspaper (version 10.3.4)
Current plugin: tagDiv Cloud Library (version 1.5 | built on 06.05.2020 14:38)
PHP version 7.3.18

Error Details
=============
An error of type E_COMPILE_ERROR was caused in line 1358 of the file /srv/htdocs/wp-content/plugins/td-cloud-library/includes/tdb_functions.php. Error message: require_once(): Failed opening required ‘tdb_template_import.php’ (include_path=’/:.’)

Please help?

Post count: 18283
Vlad S
#348114
May 22, 2020 at 10:25 am

Hello !

Please make sure that you have completed the update process correctly as you can see here: https://forum.tagdiv.com/how-to-update-the-theme-2/ Please make sure that you have updated all the plugins too.

Thank you !

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