We lost all settings after updating to the latest version 12. Now we have to again edit and build our site style from scratch?
Hello,
Please provide some screenshots.
Also, please make sure you have the tagdiv plugins active like Composer, and Cloud Library.
Thank you!
Yes, we have installed those plugins while updating. Most of the settings, custom codes, analytics codes, etc are not saved in the theme panel. Which means we have to put all those codes again. Maybe we lost some unique created code bcz we didn’t save them in another place.
Also, regenerate thumbnails are not working.
I am not sure how you released Version 12 if it can’t save settings from previous versions. 🙁
Hello,
After all plugins are activated, you can use a backup for the theme panel -> https://i.imgur.com/Ki988c5.png -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Hello,
Please make sure you have enabled the thumbs in Theme Panel -> Block -> https://www.screencast.com/t/ZvDvpiBFKY3
After activating the thumbnail sizes, you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/.
Thank you!
Yes, I already tried it. But don’t know why thumbnails are not showing up. Please Help. What could be the reason.
Hello,
I saw that only a few thumbs are not enabled, like 100×70 and 324×160, so please check if those are enabled in the theme panel.
Thank you!
Hello,
There is a list https://forum.tagdiv.com/theme-thumbs/ with thumbs and blocks, so please check what blocks you use, and then you can disable the thumbs that are not used.
Thank you!
Hi,
please check this topic https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/ if the settings are not saved.
Also, please make sure you don’t have an object cache.
Thank you!
