Latest update wiped out custom text sidebar widgets…

Posted in: Newspaper
Post count: 18

Hi guys,

I had quite a few custom sidebar text widgets created and after updating to the most recent version, all of the custom text widgets have vanished. This is a big problem and will take me a lot of time to fix — what happened and is there any way to restore those without manually recreating all of them?

Post count: 18

Can anyone help me with this?

Post count: 22421

Hello,

It depends on the way you updated the theme If you kept the old theme and renamed it and then uploaded the new version and now have 2 versions of the theme in the appearance – themes section, this is not the correct way of updating and a practice we see used a lot. Please delete all of the theme versions from your install and then upload newspaper again. Your sidebars are kept with the old version and if you rename it and upload another version, the sidebars will not get moved over to the new theme. Only y deleting and uploading the new version will the sidebars be kept. Please use this guide to update properly: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Post count: 18

Hello Bogdan,

I did an automatic update through Envato’s Market plugin and then manually uploaded the plugins. The only theme in my WP admin area under “Appearance” > “Themes” is Newspaper.

Any other ideas as to how this happened and how I can possibly recover those text widgets? I do have a backup of the site prior to the update — is it possible to find the missing text widgets somewhere in the backup database and use that to recreate the widgets?

Thank you Bogdan…

Post count: 20688

Hi,

When updating or changing a theme the sidebar widgets may be moved in the inactive area
https://www.screencast.com/t/Op31n63uIW
They will retain their settings but the sidebars will have to be recreated and the widgets entered in them. You could also clear them if needed, all at once
https://www.wpbeginner.com/plugins/how-to-remove-the-inactive-widgets-in-wordpress/
Maybe this is what happened in your case, check in the inactive widgets area.

Thanks

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