License inactive on domain for editors

Posted in: Newspaper
Post count: 77

Hi,

I just received a screenshot from one of my editors, and I noticed that on their wp-admin top bar it says that the “License inactive on domain” in a red box. On my administrative back-end I don’t see that. I notice that it is a td element in their computer (with Anydesk) on the dev tools Elements tab. I checked the Theme Status page and the license is registered and active there. Why are they seeing this?

Thank you in advance.

Post count: 35449

Hi,
Please make sure that the theme is updated to the last version, Newspaper v12.7.3, and the problem will be resolved.
Before updating the theme, make sure you have a full backup. Also, after updating the theme, make sure that all theme plugins you are using now are installed and updated.
https://forum.tagdiv.com/how-to-update-the-theme-2/

Post count: 77

Thank you.

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