I’m experiencing the issue that is described also by many other users below. after resetting the theme activation and when I try to activate it again with the key it show new error.
“You have reached the maximum activation count. Please contact us via contact@tagdiv.com and we will solve this ASAP. Sorry about this.” I have only 1 website and this theme is installed on it
We have the same issue Our website is down. While we have a License Certificate.
our website displays tagDiv website
When we downgrade from 11.3.1 to 11.2 our website is back
Hi,
We are very sorry for the inconvenience.
Yesterday we made a topic with a solution to this problem https://forum.tagdiv.com/topic/solution-license-key-is-not-registered/
The Newspaper theme verifies your license key with the Envato API. If you already have a license activated on your website yet the website displays the notice LICENSE KEY IS NOT REGISTERED please follow the steps below:
1. First please make sure the theme is activated with the license key from your Envato Themeforest account https://tagdiv.com/how-to-activate-the-newspaper-theme/
2. If the theme was activated, please reset the theme activation from the Theme Panel – > System Status https://i.imgur.com/7Ktmd1e.png and clear the cache.
3. If there is a problem or the issue remains, please send us an email at contact@tagdiv.com and we will provide a solution.
The “LICENSE KEY IS NOT REGISTERED” notice on your website is due to a possible communication error with Envato API. We are sorry if this caused you any inconvenience and we are doing the best in our power to overcome this issue.
Thank you for understanding!
