Dear all,
On category, when clicking “load more” button does not load any articles and stucks.
Please can you post a solution to this problem? I saw also this post, this, and this, with generic answers “we are investigating”.
This problem should be fixed as soon as possible, because this issue impact on page views and on user experience.
I tried, as suggested, to deactivate all plugins, but problem persist.
Waiting for your solution.
Hello!
Please provide a URL and specify exactly where this problem is appearing in order to help you.
Thank you!
Hello Bettina,
for privacy concerns I cannot share URL.
Can I send you a PM or email?
I had a similar issue and resolved after discovering the lockdown of the admin area I had done was blocking access to the Ajax request. It would be nice if this was request was outside the admin area.
<domain>/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=11.5.1
Hello!
Yes, it seems to be the same problem here. It’s possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Let me know the results!
Thank you!
Dear all,
many thank’s for your important advices.
In fact, it was an access problem to admin-ajax.php file, located inside /wp-admin/ folder.
This because I restricted /wp-admin/ area only to certain IP addresses, using this guide, with above code, located in .htaccess inside /wp-admin/ folder:
Order Deny,Allow
Deny from all
#whitelist home IP address
allow from 123.123.123.123So all requests made to /wp-admin/ were blocked.
To solve this problem, I applied this exception, with this code:
# Permit a specific ".php" file
<FilesMatch "^admin-ajax\.php$">
Order deny,allow
Allow from all
</FilesMatch>Many thank’s for your advices!
