Hi
When trying to edit the frontpage of one of my Newspaper websites with the tagdiv builder the loading spinner spins endlessly and the page never shows up for editing.
Memory limit is as such, so thats probably not whats causing this.
define(‘WP_MEMORY_LIMIT’, ‘256M’);
define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );
Can you please help? I can provide login to admin if needed.
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.8.1 with the last theme version Newspaper 11.3.1 and see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you!
