Hi guys,
I added a locker for an article. After filling the email in the subscribe box, it is appearing in the Leads List, but the content is not unlocked.
I am not sure I understood how this plugin is suppose to work:
– should it just collect the email and unlock the content instantly? (this was what I expected)
– or should it create automatically subscriber users and only after user login, the content is unlocked?
I disabled the option “Anyone can register” in WP general settings. Does this affect the functionality?
Thanks!
SOLVED – it was because of WP Super Cache. It is working after disabling the caching.
Any idea how can I make them both work? except excluding from caching each post with Locker enabled…
Hi,
I just made some tests and for my it is working to use the WP Super Cache with opt-in builder, my settings are made like in our guide https://forum.tagdiv.com/cache-plugin-install-and-configure/
In case that you have the same setting and the problem persists, maybe we can take a look at one of your looker post.
Thank you!
Hi.
I tried with these settings and still not working.
You check this URL:
https://neuroaugmentare.ro/retele-neurale-ce-sunt-si-cum-functioneaza/
My settings:
https://ibb.co/6t8wjfG
https://ibb.co/7r0PPvL
Also, I noticed it is working immediately after I disable the caching.
Thanks!
Hi,
We would like to inspect this issue, so please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate more into this issue. Also, paste a link to this topic so we can easily identify you.
Thanks!
Hi. Just sent the email with the requested details. Thank you!
Hi. So as discussed on email, temporary solution would be to disable WP Super Cache plugin. Looking forward for permanent solution in the future.
Thanks!
Hi,
We will let you know as soon as we have the details.
Thank you!
how do you place the content locker on a page?
Hello @Chris Baird,
He set the locker on the post, please check this topic https://forum.tagdiv.com/topic/opt-in-builder-exclusive-content-badge/#post-420013
Thank you!
