Hi TagDiv,
We’ve been having trouble with some of our article description on Google News. The latest one was a clear reference to the login modal with the text “A password will be e-,ailed to you” showing up in the description for an article on an Historic California State Park being vandalized.
We don’t have the login option for the site turned on in the theme so there is zero reason for the login modal code to be present on every page. That also seems like you’re asking for someone to try to login to every page, not the most secure option which is why we turn it off.
The login modal code appears within the
<div class="tdc-header-wrap ">
How can we get that code out of our page loads?
Thanks,
Kim
Hello !
For this please take a look at the steps shown here and reverse them, make sure that all the options are turned off: https://forum.tagdiv.com/login-how-to-enable-user-registration/
Also send us a link to your website. If you are using a PRO Demo or a cloud library header template make sure to have the element removed.
Thank you!
Hi Vlad,
Yes, I know where that settings is and it is off.
So my question remains, why is the modal code showing up on all of our pages?
see here: https://www.rvtravel.com
We are not using one of the new Pro demos yet, using the Pro demo requires a complete re-build of our site which takes a lot of time and effort. So we are still using the older default template for our site. We are working on getting rid of the Standard Pack plugin but all of our pages have not been updated yet so we have some more work to do on that front.
Thanks,
Kim
Hello !
Our team can offer a workaround for this as a temporarily solution.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
Hi Vlad,
Info sent.
Thanks,
Kim
Any word on fixing this? Have not heard back from you guys in a bit…
Thanks,
Kim
Hi,
I am looking for an email from you, but I can’t seem to find one. I checked the inbox and the spam section. All I found searching for the website address, was an older email from a couple of years ago. Something must have happened with it unfortunately.
Regarding the issue you mention, that is already being discussed. Modifications will be made in the theme, in the next or a future update, regarding the login code that is loaded despite being deactivated/not used.
However, Google should not pick the login code as the description for anything. I see you are using the Yoast plugin and that is loading correct descriptions.
The title is correct https://prnt.sc/10a57n1
And the description is correct https://prnt.sc/10a58ij
Is this still happening now, for other posts as well?
Thank you!
