Hey Guys,
I have a problem with the headers on mobile. When I look up on mobile in inkognito modus it shows the (wrong)default header logo, which I have already deleted. But when I test the mobile site on WordPress Desktop it shows the right header which I have created.
I use polylang pro for translation, and this is happening only for few languages that the wrong header logo is shown.
This is making me crazy, I am testing around for several days but I do not know what to do now.
Could you please help me with this?
Regards
Hello!
Please provide me more details about that, also your website link in order to help you.
Thank you!
Hey thank you for your fast reply! the website is https://global-esports.news
I have adjust all headers logos (for every language) with our esports logo, but on some languages it is not working it is still the magazine pro default logo, this happens just on mobile.
Regards,
Daniel
Hello!
Edit your homepage with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB and check if the logo and headers are set it correctly for each language and if not you can modify from there.
Let us know about your results!
Thank you!
Thanks for your fast answer!
Yes I have created the homepage and mobile like you have described, anyway I think it is working now.
I have created now category templates for mobile and it happens again that not every language has the “new” header. But I think now it is a caching problem although I delete the cache after editing the pages.
Hello!
We recommend WP Super Cache Plugin, check our guide here: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Thanks for the recommendations, I am working with paid WP Rocket. Do you know if this is causing problems?
Hello!
Unfortunately, the WP Rocket plugin was not tested with our theme.
Thank you!
Next Problem is category, I downloaded the the magazine pro template for mobile and edited it ( change to the right logo etc ) but when I test it on mobile it shows the default logo.
Is there a trick or something ?!
Could you also check it on your side please ? For example the category of call of duty, it shows a template which does not exist anymore on mobile.
What I also tried, login on wordpress with my mobile phone, click to the category which has the wrong template and logo. But for the category page I can not edit the page with tagdiv as it does not show the button.
Hello!
The logo seems to be fine.
That category it seems to have this kind of settings: https://forum.tagdiv.com/topic/website-look-is-different-in-mobile-browser/
Please check and let me know about your results.
Thank you!
I think I can`t get it work. It makes no different when I activate or deactivate mobile team.
For some categories its working on mobile but not for league of legends for example. I can`t understand what makes it different to other categories.
Hello!
Please verify if it has assign the same template as other category pages.
Let me know the results!
Thank you!
The only way I can change the template for the category (League of Legends) is Theme Panel -> Categories – > League of Legends. Here are the same settings as for the other categories. Or is here a other way for the configuration?
Also I don`t know from where does this template come from as I have deleted all templates (cloud templates) except the magazine pro templates.
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate from where this issue come from. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
