Help! On my mobile page version, I have subscriber box, it is from MailPoet and it lives in a widget usually. When I noticed it missing, I tried to install a sidebar widget? But that didn’t work. Please can you help me put my subscribe box back? Many thanks (peachleafstreet.com)
Hi,
I just checked your website and it seems that now the subscribe element is displayed one mobile too -> https://i.imgur.com/rAzI8Dg.png
Maybe the mobile theme plugin was enable if you no longer had the sidebar content on your website.
If there are still some problems, please let us know!
Have a nice day!
Hi! Sorry for delay, I hit reply in the email and it’s only now come back as mail undelivered.
Have you checked on an actual mobile phone? I’ve checked on three different phones and it’s definitely not there! Can you help me for finding the problem, please?
Thanks
Hi! I have finally seen where the problem is – did you guys do an UPDATE in the past couple of days? It looks like a LOT of my site widgets are broken now. Please can support help me fix all this… I’m so frustrated and sad to have to spend so much time on this. Thanks
https://peachleafstreet.com/wp-content/uploads/2021/07/Screen-Shot-2021-07-24-at-09.37.17.png
Hi petitefilms,
I see that you updated the WordPress to 5.8, also I see that you currently have Newspaper v11. Indeed we made an update to Newspaper v11.1 to fix some problems between Newspaper and WordPress v5.8. Also we want to make soon a new update with other fixes.
Also I check again with my phone and the Mailpoet widget is display for me https://i.imgur.com/jVzjqJr.png
About the problems that you have, if you want we can take a look at them, for this please make a full backup for your website and database, after that contact as at contact@tagdiv.com and provide wp-admin access, include the link of this conversation and provide as many details as you can about the problems.
Thank you!
