main menu item does not load when selected on mobile device

Posted in: Newspaper
Post count: 11

We’re using WordPress, and recently upgraded to Newspaper X, then loaded the Livestyle Magazine template. We’ve created a new page in TAGDIV composer by importing blocks from the Cloud feature. Our page is now live, and we added it to our main menu. When used on a desktop, laptop or tablet, the page loads correctly when selected from the main menu. However, when using a mobile phone (I-Phone or Android) and selecting the item from the mobile menu, the page does not load. The address box loads the proper web address, and our header and footer load properly. The page title also loads. But the rest of the content does not load. The same thing occurs when the web address is entered directly from a mobile phone.

You can see this at http://www.harrisonbands.com, selecting the ALUMNI option from our menu.

Please help as we’ve been struggling with this for a few days, and have deleted and recreated the menu item, checked all page settings, etc. We’re eager to launch this new page in our final weeks of the school year.

Post count: 18283

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

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