Hi,
Our customer website was hacked. He didn’t update the website since some years and now after the attack, he is in a hurry to update. We try to make the web update from an old backup, but we have problems to go from version 4.5a to the current one. Some shortcodes like a blocks fail. Now we have wp 4.8.1 and last js_composer. If we install td_social counter plug it fails too.
Can you help us please… We can’t publish the website with this version, since it is vulnerable.
Thx a lot,
Hi,
Make a backup to your database just to be safe. Please update the theme by FTP like this
– https://forum.tagdiv.com/install-via-ftp/
Update the included plugins as well. Please note that much has changed from that version in the theme and Visual composer. In Newspaper 8 the tagDiv composer as introduced as well.
I believe it would be best to try and recreate the pages with the new tagDiv composer if possible after the update
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
Custom codes or the same modifications may not work in the new theme. The child theme too, if there is one. Deactivate all plugins except theme plugins except theme plugins to rule out any conflicts.
Check the theme system status and make modifications to the parameters mentioned in this guide if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Thanks
also useful to see this:
Stay aware, stay on top of this stuff, and stay safe!
A ‘must read’ —
https://forum.tagdiv.com/topic/tutorial-good-basic-security-practices/
