Hello team,
I updated to 12.6, but notice that the ‘Mega Menu’ in my header menu (museums) does not appear. Everything else works fine. Any idea what could be a problem?
There also seems to be an issue with the header live-search; it does not display results as I type (like earlier); hitting enter takes even longer.
Thank you in advance for looking into this!
Hello @theheritagelab !
Those features should work well in the latest update. Please make sure that the theme and plugins are up to date.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hey Bettina,
I did – since this happened last night, I tried everything and deleted cache and checked on the plugins too, this morning. Still doesn’t work. 🙁
Hello @theheritagelab !
Strange. We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
– please provide more information about this issue
Thank you!
also on our site we have the same problem of the mega menu which does not appear after the update
Hello @antcariello !
Please check in Appearance -> Menus if there is a mega menu set already.
If you can’t solve the issue, we can take a look via email.
Thank you!
