Menu Items do not work with cloudflare APO turned on

Posted in: Newspaper
Post count: 237

Hello

I have have been stuggling with this issue for many weeks. No one will give me the answers or solution and just keep pointing the finger at the other providers.

Cloudflare answer – its your theme provider
TagDiv – Is a caching issue – cloudflare problem

This is a theme issue!

When I turn on APO. The drop down items in my blue menu do not work. You can’t click on them to generate the drop down menus when clicking on the down arrow.

But very strange thing. This only effects the front page. All other pages the menu will work just fine.

ISSUE – With cloudflare APO turned on. Menu items (ON FRONT PAGE ONLY) don’t work when clicking the arrows for the drop down.

site here

FYI- At this moment I have APO tunred off because of this issue.

I have also tested this with local caching plugin CACHE OFF – litespeed – But still happens when turning on cloudflare APO

Please advise what the problem is here.

Post count: 21065

Hello!

If you want to use Cloudflare, please make sure it is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Post count: 237

Is this really your answer?

No troubleshooting?
No other questions?
No diganosis of the problem and this fault in the theme?

I know all about your recommended cloudflare settings. I don’t have rocket loader turn on.

Please actually take the time to understand and diagnose my issue.

Post count: 21065

Hello!

I’m sorry to hear about this. We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

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