Hello
The Mobile menu is not working. Even when the page loads completely we cannot make it work.
Tried disabling the plugins that does not help.
Followed the steps on string
https://forum.tagdiv.com/topic/responsivemobile-menu-not-working/
The theme is setup good with everything in green on the system status.
http://prntscr.com/mqbhps
We are not using any background images etc. Please advise
Also another weird problem when we add a H2 in the post it does not show đ On changing the color it does? Any ideas?
Regards
Ashutosh
Hi,
This is usually a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.
Also please make sure that you set the Cloudflare (CDN) like in our documentation -> https://forum.tagdiv.com/cloudflare-cdn/
Also I see that you have some errors in console, is very possible that those errors to make this problem -> https://www.screencast.com/t/0RBOmZCjm83
Thank you!
Hello Calin
As I had mentioned earlier, I had read the previous string and had already tried to disable all plugins except the theme plugins and that did not solve the problem.
We are not using cloudflare
We are looking at the console errors but it seems like these are coming in desktop.
Could you please please help us out with this as the site is unusable without the menu? I can share the login details if you need them.
Regards
Ashutosh
Checked with the console errors.
The errors are coming from the theme.js file that we do not have access to.
Could you please check this issue. I shall give you access to the site.
Hi,
Pleas send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hello Calin
Sent you the details, WP login and FTP to contact@tagdiv.com.
Thanks a lot for what you do.
Regards
Ashutosh
