Hi,
We’re using Newspaper theme and since the last update to the theme and WordPress 4.5 we are now seeing “missing” stories on the homepage layout.
I’ve “Shift-Refreshed” my browser to dump the cache, and still see missing articles.
For example, on the homepage under the ‘Insurance’ category there is only one article displayed. There should be two larger stories and 4 smaller ones like on all the other blocks on the page.
See this screen capture for reference: https://www.dropbox.com/s/fpk6z94hbbur303/homepage-missing-article.png?dl=0
Also, “Use Cases” only has 2 small articles displaying beneath the larger ones on the grid.
When it should be like all others—2 large stores, and 4 smaller ones beneath.
We presently have over 400 articles in the site so there is no shortage of stories to fill each category.
What could be causing this issue?
How do I resolve it?
Running WordPress 4.5.1
Newspaper: 6.7.1
Here is a link to the live site.
I’ve been in touch with support before and can provide access to the admin/FTP as needed.
Let me know if you have any questions.
Thanks,
Bert
Hello berchman,
I have checked your console and I saw that you have some errors and jquery warnings as you can see here -> http://screencast.com/t/zOZIa60VC I suspect these irregularities come from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, please all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps and let us know how it goes!
Thank you for the message!
Hi Catalin,
I have cleaned out the errors in the console.
No change in the error. I’m still seeing missing articles in the homepage category grids.
Next is the plugin conflict checking. There are many plugins running so this may take a bit to isolate.
I will post back my findings.
Let me know if you have any questions.
Thanks,
Bert
Hello berchman,
Also, to be sure, you can try to make a fresh install of the theme and then only install the Visual composer version that comes with the theme. Please remove any other version from the plugins section (disable and remove) and then install it from here: http://screencast.com/t/DwZN21u0VR -> https://forum.tagdiv.com/install-via-ftp/
Hope this helps and let us know how it goes!
Thank you for the message!
Hi Catalin,
I have done that already. When WordPress 4.5 came out I had Visual Composer issues and went through the update process installing the theme fresh and fresh VC.
Going through the plugins now to try and find if there is a conflict.
I’ll let you know what I find.
Thanks,
Bert
Hi Catalin,
So I have
WordPress 4.5.1
NewsPaper 6.7.2
Visual Composer 4.11.2
And now it appears that all is working well.
I had to adjust some settings in the visual composer with how articles are filtered.
Content now seems to be showing up.
Thanks for your help,
Bert
Hello berchman,
I am glad that you could solve your problem.
Thanks.
