Mobile Content Not Showing

Posted in: Newspaper
Post count: 45

When i got to my site on a mobile device the content of the article is not showing. Just the image. How do I correct.

domain: http://wccg1045fm.com

Post count: 20688

Hi,

I have inspected the website, it seems the mobile post content is not displayed on mobile. The mobile theme plugin is somewhat sensitive, it could be affected by other plugins. The only way of knowing if there is a plugin conflict would be to deactivate them all, except theme plugins and clear all caching.
Or deactivate the mobile theme plugin and use the default theme responsive version, the plugin is optional.

Thanks

Post count: 45

not showing when mobile theme is disabled. also ive deactivated all plugings but still nothing.

Post count: 12

Similar problem with mobile theme. It worked before upgrading to 8.5 but does not now.

Now it home page on my iPhone 8plus shows:

[vc_row][vc_column el_class=""][td_block_big_grid_3 category_id="4"][/vc_column][/vc_row][vc_row][vc_column el_class="layout" width="2/3"][td_block_22 limit=”1″ category_id=”18″][td_block_1 category_id="4" custom_title="" tdc_css="eyJhbGwiOnsiYm9yZGVyLWNvbG9yIjoiIzAwMDAwMCIsIndpZHRoIjoiNjAwIiwiZGlzcGxheSI6IiJ9fQ==" offset="5" category_ids="4,18"][td_block_6 limit="2" block_template_id="" category_id="" custom_title="" offset="10"][td_block_12 limit=”1″ offset=”12″ category_id=””][td_block_18 limit=”2″ offset=”13″ category_id=””][td_block_8 offset="1213" category_id="4" limit="6"][/vc_column][vc_column width="1/3"][vc_widget_sidebar sidebar_id="td-opinion-sidebar"][/vc_column][/vc_row]

If I go to the “full site” link my my phone I get the responsive page that should show as the home page on the mobile phone.

https://www.capitolhillblue.com

Post count: 20688

Hi,


@Doug
Thompson I see that the Jetpack mobile theme is active at the moment on the website. Please deactivate it in the plugin settings, as this will not interpret composer shortcodes
https://jetpack.com/support/mobile-theme/
If you require a mobile theme plugin there is one provided in the theme package
https://forum.tagdiv.com/the-mobile-theme/
This is optional, it would be suited for the situations where you would like to display a different version of the desktop pages on mobile.
The same content from desktop will be shown on mobile, if the mobile plugin is not used.

Thanks

Post count: 45

Can you check my site and troubleshoot ive tried everything and not getting any results

Post count: 20688

Hi,


@biggleem
In almost all cases plugin conflicts or theme modifications are causing the mobile theme to not function correctly.
If you tried deactivating all plugins as a test and the mobile theme is still not functioning correctly, please send us an email at contact@tagdiv.com and provide admin login information. We will take a look. Also paste a link tot his topic in the email.

Thanks

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