Posted in: Newspaper
Post count: 1
Jul 1, 2016 at 6:29 pm
I am fresh install the newspaper v7 theme via ftp. I am running responsive theme, mobile theme is not install. From desktop view, the website is running well, but there is a bug appear on mobile device. There is fatal error and webpage unable to load.
While i check from file manager ,the mentioned file is exist. I wonder what is happen and how to solve it ? 
Post count: 22421
Jul 4, 2016 at 9:12 am
Hello,
There seems something went wrong in the installation process. Please update your theme via ftp by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and make sure you update the plugins as well in newspaper 7
IF you still get this error, please also try to disable all plugins except visual composer and clear all caches.
Let us know how it goes.
Thank you!
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