Hi – I installed and activated the mobile plugin but my phone is displaying the desktop version of the site, not the mobile version.
I cleared my iPhone/Safari cache and still see desktop. Briefly, earlier today, the mobile version DID display, but now it is not displaying. My developer changed the settings to show 50 latest articles and that’s about when the mobile version stopped displaying but I wouldn’t think that would affect it…
Do we need to proactively create mobile versions of page, post, category page ourselves? Or do those get automatically created by the plugin? If we need to create, could you please direct me to instructions?
Also, when AMP was activated, then I was unable to save changes to the mobile settings in the theme. It just kept spinning and not saving. Once I deactivated the AMP plugin, then I could save the mobile settings. Any tips on how to fix this?
Thanks!
Hi palicali,
First we need to identify what can be the problem with the mobile version, did you checked if this is display when you are logged? If yes, then this problem is related to the cache plugin that you are using, this do not have a mobile cache (or is not enabled).
Now if you are using the mobile theme plugin, then is no need to make new posts, but, you need to make pages using only the mobile theme editor -> https://forum.tagdiv.com/mobile-theme-introduction/ or if you are using mobile page, then this can be edited using tagDiv Composer
About the amp problem, did you set some code in amp settings? Also, this problem persists if you use only tagDiv plugins and amp?
Thank you!
Hi Calin – Thanks for your response. My phone is now displaying the mobile view, so it’s possible it was a cache issue.
FYI, I do find the documentation to be missing a step of explaining how a mobile page relates to the regular page – eg do you end up with two pages of the front page and every category page, or what. It says you “can” add pages but doesn’t explain exactly why and how they relate and exactly how to get started from baby Step 1. That would be really helpful if you could add. I am still confused about it. However, both my desktop and mobile look absolutely gorgeous now, so maybe I don’t need to know and I can just enjoy how great they look, LOL. 🙂
I will be back in touch if I still have any issues with AMP, TBD.
Thank you so much for the beautiful theme. I love it.
Hi,
Thank you for kind words!
About the mobile theme plugin, I ‘ll try to explain how this is working. Using it you’ll gain a better speed then responsive version of the theme, but, in order to achieve that speed, the mobile theme will replace entire layout of your website with a standard design and you’ll need to create new content for pages (there will be only a page, but this will have a different content that will be used only if is set the mobile theme), this is because in most cases those were made with builders (tagDiv Composer, WPBakery) and those are usually making the mobile version slower, so, you need to use only the mobile editor ( you need to set/make the content for pages in mobile editor, also the mobile theme will not display any sidebar) -> https://i.imgur.com/9d0UWLT.png
I hope this helps you a little.
Thank you!
