When I view my website on mobile, my footer image links don’t appear. I can still click them, but it just displays the black background. These images are for my social media links.
I use a plugin called menu image to display images. Within the footer I also have a few text links too. These display fine, it’s just the images that don’t show up.
The website is https://thethctimes.com/
Hi,
From what I can see all the content from footer in desktop is displaying on mobile too -> https://i.imgur.com/CWesZbn.png -> https://i.imgur.com/agwdhJk.png
If there is still a problem, please let me know!
Thank you!
Hi Calin,
Sorry I wasn’t very clear before. When viewing in “AMP mode” it does not display correctly (the picture I included above). When viewing on regular mobile it shows up correctly – see here
Those screenshots you attached appear to be the standard desktop display, adjusted for mobile screens. I’m not exactly sure what triggers these three different viewing modes.
Hi,
The footer on mobile and amp are different because you use tagDiv mobile theme plugin as amp template and this one looks a little different. Also the problem seems to be caused by this error -> https://i.imgur.com/o4FllQl.png make sure that this is not a plugin conflict.
Thank you!
Hi, I’ve tried to find that error myself but can’t find it. How do I work out if this is a plugin conflict or not?
Would you not recommend using mobile theme plugin as amp template?
Also another question (I’ve searched the forum but can’t find it), how can I disable the website field for comments? I’m getting a lot of spam comments, and they all seem to be an attempt at link building.
Hi,
The amp problem is because on desktop appear the amp version -> https://i.imgur.com/aFLumKi.png you can deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also we recommend to use the amp with mobile theme, but please notice that the amp footer will be display different from the desktop or responsive version.
Please check our documentation for Enable/disable comments -> https://forum.tagdiv.com/enabledisable-comments/
Also if you are using a single post template from tagDiv Cloud Library, edit it with tagDiv Composer, use the right click on the comments and delete it -> https://i.imgur.com/ZKJIBdm.jpg -> https://i.imgur.com/vu4XBPm.png after that save the template.
Hope this will help you!
Thank you!
Hi Calin, see comments below:
The amp problem is because on desktop appear the amp version -> https://i.imgur.com/aFLumKi.png you can deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
I’m not sure what you mean with this comment sorry. On desktop it is not showing up as the AMP version for me. Why do I want to deactivate all plugins except tagDiv ones?
Also we recommend to use the amp with mobile theme, but please notice that the amp footer will be display different from the desktop or responsive version.
When I click on “mobile theme” from the theme panel, I have the “mobile + AMP” option selected for the setting “use mobile theme for”
Is this what you mean?
Please check our documentation for Enable/disable comments -> https://forum.tagdiv.com/enabledisable-comments/
Also if you are using a single post template from tagDiv Cloud Library, edit it with tagDiv Composer, use the right click on the comments and delete it -> https://i.imgur.com/ZKJIBdm.jpg -> https://i.imgur.com/vu4XBPm.png after that save the template.
I don’t want to disable comments, I only want to remove the option for people to include a website with their comments.
Hi,
The last time when I visit your website, the desktop version looks like this -> https://i.imgur.com/aFLumKi.png and I suppose that this is a plugin conflict (usually a cache plugin) that’s why I recommended to deactivate the plugins, but if the problem is gone, then is no need to check the plugins.
Yes, on that option I was referring -> https://i.imgur.com/Q1aq37S.png
If you are referring to this website field -> https://i.imgur.com/33HoFZs.png then you can remove it using a custom css (also this field is optional is no need to be completed) -> https://i.imgur.com/6ziyg9e.png
.comment-respond .comment-form .td-form-url{
display: none;
}
The code need to be set in theme panel> custom code> custom css
Thank you!
Hi Calin, thanks for your help in disabling the website field within comments.
I’ve never seen the desktop version problem in your first image before, so I’m not too worried about that at the moment.
I still have my initial problem of my footer images not appearing on AMP pages. Are you able to help with that?
Thanks
Hi,
Please send us an email at contact@tagdiv.com and provide admin login. We will take a closer look at this problem. Include a link to this topic in the email.
Thank you!
