Hello,
I have two problems I can’t solve.
1) In the mobile view, the menu of the homepage is different from the other pages. I want the homepage menu to be the same as the others.
2) The footer area has a different look from the other pages. I want my home footer to appear on other pages.
What is the reason for these differences? How can I solve it? I would like your help.
Thanks,
Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor.
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Thank you !
Hello,
You got me wrong.I don’t want to have the same design as on desktop mode.In mobile theme, the home page view and post page view are different from each other.
For Example;
https://prnt.sc/qk1s1u – This is home page’s footer area
https://prnt.sc/qk1snj – This is post pages’ footer area
View and content different from each other.
Where does this difference in appearance and content come from and how do I fix it? I want the footer area to be as in the home page view on all pages.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello,
I sent you passwords yesterday. Post contents cannot be displayed today. Url is right but content is “No content to display”. For example; https://www.konsultasyon.net/reflu-nedir/.
When I look at this page, although I have content in the content management system, I cannot see this content on the page. Does this have anything to do with your arrangement?
Thanks,
Best regards…
Cem
I’ve solved the problem by saving the persistent connections settings again. Currently comes post contents.
Hello,
You have previously requested my cpanel and wp-admin information. I sent it as an e-mail.
Did you take any action? If you did, can I learn out what you’re doing? I need to run a test. I’m waiting for your answer. Thank you.
Hello !
When we finish inspecting we will reply to your e-mail.
Also please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 and with the winter holidays we had a huge number of requests.
Thank you !
We solved the problem in footer ourselves. We also provided the relevant content in footer area foreign languages.
Please
Take care of our menu problem mentioned in our first ticket.Still the menus come differently. It’s been 11 days since we created the first ticket.Mobile view continues to look different on the home page and other pages. Sometimes 2 different menu icons appear in the menu area. The menu icon of both the newspaper menu and the mega menu plugin menu appears at the same time. But that doesn’t always happen. We didn’t know exactly what happened when this happened.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Hello,
In your reply on Jan 13, 2020 at 9:04 am, you said that “When we finish inspecting we will reply to your e-mail.” When I texted please solve at least one of my problem quickly, you requested information again. I emailed the information once more. I hope this is an improvement.
Thanks.
Hi,
It has been 18 days since I sent you my first cpanel and wpadmin information. It was 7 days since I sent it again, but still no one has given me a feedback yet.
Hello !
Your emails have got into our spam folder. My colleagues will reply to your messages in the shortest time possible.
Thank you for your understanding !
Hi,
I replied your e-mail. Can you check whether it has arrived or not?
Thank you.
Many features of the theme are successful. But the support system was a complete disappointment for me. In order to solve my problems, I had to analyze the codes of the theme, learn the working system, and fix the problems myself. This caused me to spend days working. However, the solution to these problems is perhaps a few minutes of work for those who produce the theme. I hope you don’t need support roydee
Hello !
We are sorry for the inconvenience ! Due to the high number of e-mail request we are a bit late on them. Our team is doing their best in answering all the topics as fast as possible.
Thank you !
