Mobile Homepage do not switch to mobile version of theme

Posted in: Newspaper
Post count: 29

Mobile theme-Version is not visible/loading on Mobile Phone on HOMEPAGE (ONLY) there is a page visible with only the last articles. We have create a mobile version as you explain in documentation. All other plugins are disable, also cloudflare cache. We have try everything, AMP, Mobile+AMP, Disable AMP on homepage – everything!! Mobile version of the homepage theme is not showing on phone. Website is liberta-news.gr

Post count: 29

The Homepage (cloud) has an Mobile Template (created with same content)

Post count: 29

Same problem for Single Post or category, it seems that this do not read the mobile cloud templates.

Post count: 35449

Hi,
Is look that is a similar situation about mobile theme plugin that was discussed here https://forum.tagdiv.com/topic/mobile-pages-content-display/
Hope this will help you!

Post count: 29

I use the newspaper_pulses_pro demo and do not make serious changes only to the text. Is this Demo not compatible with mobile version? Not responsive?
How to create the homepage demo in mobile version? With shortcodes? without tagcomposer? No way to do this.
Something else is the problem. Do you have any extra settings for PULSES PRO Demo?

Post count: 18283

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

You are now able to create mobile viewport templates as you can see in our guide here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

! Atention ! If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.

Thank you !

Post count: 29

If I disable the mobile plugin, Photos are not visible in the articles also categories. Menu has bug and it is not clickable from iphone.
I do not understand why it is not working, I have install the demo pulse pro and have also created mobile versions. Have disable and enable anything. With the mobile theme plugin the homepage is only last articles. But you can see here https://prnt.sc/y59pqy
I have created mobile theme but it is not showing the correct version live!!!!!

So is there support for this theme if all setting from us are ok? Why you do not help with support with login?

Post count: 18283

Hello !

We are sorry for the inconvenience ! We would be more than happy to investigate.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Post count: 24

Hi I have written an email to the team, awaiting reply & fix!

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