Mobile homepage menu does not work

Posted in: Newspaper
Post count: 10

Hello,
From a mobile device, the home page menu does not work.It does not open, while in the articles it works correctly. The problem encountered started yesterday morning.
I do not use a child theme and no custom code, I modify what is strictly necessary through TD composer.
Active plugins: AMP, Cookie Notice, Sucuri security, tagDIV Cloud library, tagDIV composer, tagDIV mobile theme, tagDIV newsletter, tagDIV social counter, tagDIV standard pack, WP to Buffer and Yoast SEO Premium.
The website is https://www.word2invest.com

Regards
Flavio Ferrara

Post count: 18283

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

We have investigated your website and the menu is working but it takes more time to load.

Thank you !

Post count: 10

Good morning
I contacted my hosting service (godaddy) to try to solve this problem, appears from Sunday but it does not resolve.
I am attaching the parameters from system status of the theme Newspaper.
max_imput_vars: 1000
WP Memory Limit: 40MB/request
Caching plugin: No caching plugin detected

Regards

Post count: 35449

Hi,

You need to increase the WP Memory Limit.
Also the mobile menu is working -> https://i.imgur.com/0CWsuf5.pngbut the website can not find a file and is take a long time until will and the search -> https://i.imgur.com/zkNeda7.pngonly after that menu will work.
Check the background images ->https://i.imgur.com/kr0LrDM.png

Thank you!

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