Mobile Menu doesn't work (or: I don't understand your system)

Posted in: Newspaper
Post count: 30

Hi there!

I’m quite confused – I chose the same menu structure for mobile that I’m using for desktop (here: http://screencast.com/t/hNRDEuzKVk), so what i’d expect is to get access to the same sorted content on the corresponding pages.

For some reason, this simply doesn’t seem to work. If I click on a menu entry within the mobile version, I get a blank, white page just with the title of the page. Yes, I read https://forum.tagdiv.com/the-mobile-theme/ and I know where to find the mobile editor to add special mobile content which can be shown between the two standard blocks. šŸ™‚

Now here is the thing: The documentation says “the content of custom pages (ex. Contact Us page), present on the main theme, doesn’t appear on the ā€œMobile themeā€, because the last one comes with it’s own editor and the possibility to add content that’s specially designed for mobiles. ” But otherwise, your presentation video (https://www.youtube.com/watch?v=zT61ioIUITk) clearly shows, that the system CAN handle the standard page menu and you get access to the pages as well.

So I’m totally lost, sorry (maybe I just don’t understand your manual). What exactly am I able to show on mobile? If I want to use the mobile theme instead of the standard responsive version (e.g. because it looks nicer ;)) but I want to show the same pages – do I have to copy all my articles, all my content etc again?

Post count: 23312

Hello muggi15,

First of all, thank you for your interests in our product. So, please notice that the Mobile Theme is an additional plugin of our theme and it is optional. This feature can be disabled from the panel is you will turn off the mobile plugin. If you will do that, the theme will be switched to the default responsiveness mobile version and this will bring all your customizations which you have done for the mobile version. As you can see, the mobile theme is totally a different template and if you want to customize it as you want, you will have to add all your custom CSS code in the certain field from Mobile Theme, like this ->http://screencast.com/t/iaPKq1eg

Please notice that our mobile theme feature does not display you the content of your pages, but only for your posts. The mobile theme has only 2 modules which will be displayed on your side when the mobile plugin is activated -> Big Grid Mob 1 which contain the all your posts sorted from the Featured Category and on the bottom of the page you will bring the Latest articles. So, if you want to add some content on your pages you will have to manually add from the Visual Composer. Mobile Editor, like this -> http://screencast.com/t/P7uJGjo5qWGl For more information about mobile theme, please consult our documentation here -> https://forum.tagdiv.com/the-mobile-theme/

Hope this helps!

If you need more assistance in this regard, please let us know.

Thanks for your understanding!

Post count: 30

Hi Catalin,

thanks for your reply!

But sadly, this didn“t help at all :D. You“ve posted the exact same links that i“ve posted in the OP and as I wrote, they didn“t help me at this point.

Again: In your marketing vid, one can see that there is a possibility to get access to the different pages of the website. I got that there are only two modules and I“m fine with that. What I want to know is: How can I get these modules to take over the content on the corresponding pages?

HereĀ“s the easiest explanation of what I want to find out – letĀ“s say, my website only has three pages:

1.) A Homepage (carrying several modules showing random content of page X and Y)
2.) A Page X (carrying several modules showing content of category X)
3.) A Page Y (carrying several modules showing content of category Y)

When I open up my mobile page running on mobile theme, this is what I get:

1.) My Homepage (carrying Big Grid Mob 1 (featured content) and a list showing random content of page X and Y)
2.) My Page X (showing NOTHING but a white page)
3.) My Page Y (showing NOTHING but a white page)

I want the system to just show me the content (posts!) of the pages on each page – using the mobile Big Grid Mob 1. and the list as well, of course. Because this is what a user wants from a mobile page (thats at least what iĀ“d expect^^)

What do you think? šŸ˜‰

  • This reply was modified 10 years by muggi15.
Post count: 23312

Hello muggi15,

The homepage when you are using the mobile theme will display you a Big Brid with 3 posts which come from your Featured Category sorted by latest and not RANDOM and then you will see the latest articles which display all the latest posts. Also, please notice that the mobile theme will do not render any Visual Composer shortcode than just only these two ->Big Grid Mob 1 and Mob 2 for latest articles modules. For your Page X and Page Y, you will do not get any content because you do not add it in Mobile Editor like this -> http://screencast.com/t/JRHwMcXY
On our video here -> http://screencast.com/t/BwWcHpUNk we wanted to highlight the sticky menu functionality. As you can see, there appear some blocks but it’s only for default mobile mode and not for the mobile theme because, at the moment, mobile theme does not render the blocks. On the future, we will make some improvements in this regard and we will add more option for our mobile theme because now it has very basic structure.
Unfortunately, we cannot say for sure where it is will be because this will depends only by our developers.
So, if you are not happy with our mobile theme and customizability for it, you can simply disable the mobile plugin and the theme will be switched to the normal/default mobile mode.

Thanks for your understanding!

Post count: 30

Hi again Catalin,

thanks for your reply! šŸ™‚ So just to make sure I got you right: The stuff seen on the Video “Newspaper 7 – The new mobile theme”…

https://forum.tagdiv.com/the-mobile-theme/ (as seen here)

…starting from Minute 1:02 has nothing to do with the mobile theme? If so – the video seems kind of irritating to me šŸ™‚ šŸ™‚ What do you think?

Looking forward to your reply!

Cheers

Post count: 6535

Hi

We’re sorry for this confusion.
We made a general presentation for mobile theme which includes both mobile responsive and mobile theme plugin. The video was intended to be a general overview of the theme’s mobile features.
We will update the documentation in shortest time possible with another video only for mobile theme plugin.

Thanks for your understanding.

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