Mobile not displaying the the right home page

Posted in: Newspaper
Post count: 15

Dear support team,
I’m using the newspaper theme and I have a weird behavior on my homepage, whether I display the homepage on a laptop or on a mobile device.

– On my mobile, the homepage looks like this : https://imgur.com/IMuGKrr
– On my laptop, the homepage lloks like this : https://imgur.com/MHJEjgE

As you can guess, I need to have my homepage look like the version on the laptop.
Is there a setting that I’ve missed ? I do not want to have a different homepage on mobile and laptop

Thanks a lot,

Emma

Post count: 27744

Hello,

You have the mobile theme plugin activated; please disable it.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Post count: 15

Awesome ! Thank you so much for the very detailed response.

Still a question : I managed to fix everything on the mobile, except the menu :
https://imgur.com/undefined

I have added a mobile menu into my mobile responsive version of my homepage. Yet, when I fix a target menu, the menu will not open. Any idea on that ?

Thank you so much for your help 🙂

Post count: 15

Just to give you more information, I did as you suggested : I deactivated the mobile plugin. This is now the setup of my header in Newspaper theme setup : https://imgur.com/w7xijUc

Post count: 27744

Hello,

Unfortunately, the screenshot is not working. Can you please resend it?

Thank you!

Post count: 15

Oups sorry, here are the screenshots

View post on imgur.com

View post on imgur.com

Post count: 27744

Hi,

Can you please provide the link to your website?

Thank you!

Post count: 15

It seems the problem is solved. Maybe it was a cache issue ? no idea.
Thanks anyway 🙂

Post count: 27744

Hi,

Yes, it can be a cache issue.

Have a great day!

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