https://www.theblackmorevale.co.uk/
My template (now on Version: 12.6.8) update aproximately two weeks ago, and in the process I ended up with all the demo content and woo commerce content being placed back in my dashboard.
It was a simple thing to delete it all out, and all seems fine on the desktop.
But ever since, the mobile version of my site refuses to display correctly.
It looks fine in the dashboard (How the mobile page looks in the dashboard is here )
I have deleted the mobile page and re-created a new one – which has had no effect.
I have entirely deleted the cache plug in – no effect.
I have deactivated plugins – no effect.
I have installed a new cache plug in – which I cannot now activate
I had made no changes to the site, and can track down no reason for this
Hello,
You have the mobile theme plugin activated; please deactivate it and clear the cache.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
That was it! Thank you so much, I have been going round and round this for days!
Hi,
I’m glad that this is resolved. Don’t hesitate to contact us if you need anything else.
Have a great day!
