Mobile Page won't show, only if i'm logged in

Posted in: Newspaper
Post count: 31

Hello,

i made a news frontpage for my website 4kfilme.de. When im logged in on pc (dev mode) or on a mobile device (iPhone 11 and Galaxy A51), if i open the main page, i will get the mobile version. Everything fine. But when im logged out, or people from outside join my site from a mobile device, the desktop-version is shown. The placement of the ads, the headlines (example video on the left and not center) are different and so on. I can’t get the mobile page running. I tried pretty much everything. I purged the opcache, i purged the wp rocket cache couple of times. i deactivated wp rocket completely, just to see, if this could be the problem.

https://ibb.co/nP49pHf (logged out the desktop version appears)
https://ibb.co/GcHRGyq (logged the right mobile version appears)

https://ibb.co/fx2xMsc (New site is active and mobile version is connected)

  • This topic was modified 4 years by 4kfilme.
Post count: 31

Edit: I just checked, also my mobile single template for articles does’nt show if im not logged in. Tried with 3 differend mobile devices 2 with different mobile providers (not over wifi) and i won’t get the mobile optimised single template i made and activated (globally)

  • This reply was modified 4 years by 4kfilme.
Post count: 27744

Hello,

Please check if you have an object cache, also, you can try this article https://www.webnots.com/how-to-completely-delete-wp-rocket-plugins-from-your-wordpress-site/ to remove the WP Rocket plugin, this can help.
We have a guide on how to check the Object Cache if is applied on the Backend -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

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