Hi,
After upgraded to Newspaper 6, the mobile site is not available. How do I fix this?
Thanks!
Hi,
Please deactivate all plugins and check this only with Visual Composer active, of course clear cache. Also if you have added custom modifications to the theme please remove them, even custom css.
Thanks!
Hi Alin,
Still the same. I checked other Newspaper site on my phone and it’s all the same as mine.
Hi,
Please check also our demo – http://demo.tagdiv.com/newspaper/ and see if there is an isue on mobile. We have tested it on many devices(android/windows) and it worked fine. Please also provide more details on wich device did you tested and browser that you used. I have also tried to check your site again, but it is on maintenance – http://screencast.com/t/In8qeAIcdGN Let me know!
Thanks!
Hi Alin,
Yes I’m updating the theme to 6.1 now thus on maintenance. I’ll get back to you in a bit.
Thanks.
Hi Alin,
I’m using iPhone 6+ and Safari to check the site and your demo site – http://demo.tagdiv.com/newspaper/ is fine except for the Big Grid.
I’ve switched to the main theme and not the child theme but it’s still the same 🙁
Hi Alin,
Here’s an update. Again, I’m using iPhone 6+ and default Safari browser to view this. It’s the same phone I used with Newspaper 4 and there was no issue at all.
I’ve changed to using the main theme now and I suspect the culprit is the Big Grid 3 that was causing it. So I changed back to Big Grid 2 and the result is this.
The problem now are:
1) Header ad are still showing despite disabling it through theme panel and I’ve also added the code below under theme custom css.
@media (max-width: 1024px){
.td-header-sp-ads{
display: none !important;
2) Big Grid 2 STILL doesn’t fit on the mobile, just like your demo site as well.
3) Header logo background is now black instead of white. Previous Newspaper 4 was white.
4) Big Grid 2 repeated at the very bottom of the page, right before the footer section.
Can you guys recheck the mobile site part? I really didn’t know how to solve all this.
Hi,
I have checked your site on mobile and Big Grid looks fine on mobile – http://screencast.com/t/KMbi8sQIg
1. I have checked you header add and found that you use Ad rotate so the option from Theme Panel > Ads to hide it on mobile will not work as you don’t use the adsense code directly there. You can hide it via custom css: http://screencast.com/t/rMVWKxY7ILe
@media only screen and (max-width: 767px){
.td-a-rec-id-header .g-single {
display: none !important;
}
}
2. The Big Grid cannot be displayed like on desktop because of size of the screen on mobiles, so the small thumbnails of Big Grid will slide on mobile, this is not an issue Big Grid was designed like that: http://screencast.com/t/tnEjKPJF – http://screencast.com/t/TahlBJNM
3. Theme cannot change yor logo color so you can upload a different logo for mobile or change the mobile menu color using this solution – https://forum.tagdiv.com/topic/how-to-change-mobile-header-color/#post-54699 We will add an option in Theme Panel to change color of the mobile menu in a future update.
4. Not sure what you mean, I have checked and you don’t have any Big Grid above footer, please clear cache.
Thanks!
Hi,
@modernmavens I saw your question from this topic – https://forum.tagdiv.com/topic/newspapertagdiv-powered-websites-showcase/#post-56279
You can use Big Grid Slider to look the same like in old version of the theme on mobile devices please check this thread as reference – https://forum.tagdiv.com/topic/homepage-issue-with-big-grid-3-style-1/#post-55259
Thanks!
Thanks Alin. I found the solution from the same thread this morning as well :). Fixed it. Thank you very much.
On the side note, how do I remove author’s name and date from the big left block?
Hi,
Please try this custom css in Theme Panel > Custom Css – http://screencast.com/t/PjKgII8oRO
.td-big-grid-slide .td-big-grid-post-0 .td-module-meta-info {
display: none;
}
Thanks!
Got it! Thanks once again Alin 🙂
