Hi,
Our mobile site won’t load. Also, how do we properly enable privacy/cookie settings pop up?
Hi kindcat94, are you using the mobile theme plugin or the responsive version? Also this problem is also occurs only with tagDiv plugins? If you can provide a link to your website where I can see the problem will help a lot.
Our theme do not have an option for the privacy/cookie pop up settings, but this can be done using a plugin -> https://wptablebuilder.com/best-gdpr-cookie-consent-notice-wordpress-plugins/
Thank you!
Hi! Website pages except home page don’t show up on mobile devices—
Frudy.com is the website.
Additionally, tried updating the theme to latest update and it keeps saying failed and won’t update. It crashed site temporarily the latest update and it said failed on it
Hi,
For the theme update, please make a full backup and try to update the theme manually via FTP/cPanel -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ method B from our guide. Also please make sure that you install the theme plugin too.
For the problem with the mobile layout on pages this is look like that because you are using the mobile theme plugin, and for this you need to set the page content in mobile editor using only the elements that are provided by the mobile editor. You can check more in our guide from here https://forum.tagdiv.com/the-mobile-theme/
An alternative will be to disable this plugin and you’ll use the responsive version of the theme.
Thank you!
