Hi,
I have an trouble with my mobile theme since I rebuild my homepage with tagdive composer. I can read on this forum :Mobile theme do not show any shortcode etc and i am ok with that. But i have an trouble because when i go on my website with my phone I can see the code of td block 4, the plugin of my social media do not appear etc. I don’t know why because before I rebuilded my website the theme mobile was good. Can you tell me how I can do ?
Thanks in advance
Axel
Hi Axel,
Please provide your website URL so I can take a closer look at it.
Thanks for the message!
Oops, I forget all time …. http://www.legnousauvage.com
Thanks for your time
Hello,
I have inspected your website and I saw that you are using the Mobile Theme, right? Please notice that plugin is such different than the general responsive mobile. So, if you are using the Mobile Theme plugin, notice that all the pages which use a Visual Composer/ TD Composer shortcodes will not be recognized for this and that’s why you bring these shortcodes for your mobile view mode. For more information about this theme’s concept, please check the following documentation here -> https://forum.tagdiv.com/the-mobile-theme/
Thanks for the message!
hi.
Yep right, but I do not understand why that was work fine with visual composer and not good with TD Composer, so my only solutions are : stop using TD composer and go again with VC ? or desactivate this theme mobile ? (but i like it !)
Thanks for your time
Hello,
No, your solution would be to use the mobile editor and add content to your mobile pages as mentioned here: https://forum.tagdiv.com/the-mobile-theme/
If using the mobile theme, you will not be able to show shortcodes on it no matter the page builder used.
Thank you!
Hi.
I think my bad English is a trouble for explain my trouble.
You tell me : you will not be able to show shortcodes, but the trouble its : I change nothing and now my slider and some codes are on my theme mobile, and I don’t understand why; for exemple, even if I hide my slider I can see the slider without any pictures… td block shortcode is not hide anyway… I really do not understand that was not the case before.
Thanks
OK,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you!
