Hi,
We have a huge problem with the display on mobile. We cannot use your mobile theme because it won’t show our custom pages and we cannot recreate each single page separately again for mobile because of the sheer volume. Please let me know if there is a solution to maybe use your mobile version for post pages and include our custom pages from the desktop version. Or fixing your regular theme view for mobile without using the mobile version. As it is right now it looks horrible.
Hi CT Lab, for more details about the mobile theme plugin and how this can be use, please check this guide https://forum.tagdiv.com/the-mobile-theme/ so using the mobile theme plugin you need to set the page content in mobile editor -> https://i.imgur.com/iGzcR7B.png, or you can choose to use the responsive version of that page using the option from Gutenberg -> https://i.imgur.com/EHme5uj.png
Also the responsive version should look like on this demo https://demo.tagdiv.com/newsmag_tech/ if is not like this, then it can be a plugin conflict or maybe you have done some custom chnages.
Thank you!
Hi,
We have not done any custom changes – can you please take a look what the problem might be. I am happy to send you a WP login. We just need to solve this ASAP please.
I just disabled plugins and the home page still look out of wack. All other pages and post pages are fine – it’s just the home page that has a display problem. Please let me know how you can hep us to solve this.
Hi,
We’ll like to take a look to see what can be the problem, for this please make a full backup and contact us at contact@tagdiv.com and provide wp-admin and cPanel access, also include the link of this topic in email.
Thank you!
Hi, we have a problem with our big grid not showing all posts (should be 7), and only on two posts the date and the author on mobile (every post should have the author and date). Please see here: https://dealerscope.com
Hi,
I just checked the website and the grid is ok, the first 2 posts are in full width and at the bottom the 5 posts are left/right scroll – https://i.imgur.com/p7uziXm.png
Thank you!
Thank you for your reply. We are using WP Bakery. Your mobile plugin used to break our site so we disabled it a long time ago. Please advice.
Hi CT Lab,
There is no a problem that you do not have the mobile theme plugin installed, you’ll use the responsive version.
As I said, the big grid that you use display5 posts in a left-right slider – https://i.imgur.com/oxEQyom.png – https://i.imgur.com/2HXM4tN.png
Thank you!
Hi Calin,
I could live with that, even though I would like to have them not in a slider, but I don’t understand why the author’s name and date are only displayed on the first two posts. All of them should have the same info. Can you please shine some light on that?
Hi,
The meta from the small grids has been hidden with custom css. You can display it using this custom code:
.td-grid-style-7 .td-big-grid-scroll .td-big-grid-post .td-module-meta-info {
display: block;
}
You need to set the code in the theme panel > custom code> custom css.
I hope this will help you!
