Mobile theme does not work

Posted in: Newspaper
Post count: 26

Hello,

I activated mobile theme plugin, but I see a mobile version of the mobile theme once and the correct version from the plugin. Sometimes the mobile version of the theme is on the home page and the version generated by the plugin is already generated on the subpage. What’s wrong?

Post count: 27744

Hello,

Usually, the problem is from a cache plugin, we recommend using WP Super Cache plugin with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Post count: 26

Sometimes I see the mobile Theme plugin version on desktop, Is it just about WP super cache?

Post count: 27744

Hello,

As I said, the problem is from the cache plugin used, because the mobile layout will have a different design and most of the cache plugins do not recognize this and provide the mobile version for desktop (or vice versa).
Also, if you use multiple cache plugins this problem may occur.
We tested the WP Super Cache plugin and this problem did not appear, that’s why we recommend it.

Thank you!

Post count: 26

Hi,

I have placed the WP Super cahce plug in accordance with the recommendations and the problem still exists 🙁

Post count: 27744

Hi,

Please send the link to your website to investigate the problem.

Thank you!

Post count: 26
Post count: 27744

Hello,

I just checked your website and seems you have also a LiteSpeed cache plugin => https://www.screencast.com/t/IdH6xCfqCBef, usually this plugin doesn’t recognize what version it should display mobile theme or mobile page version.

Thank you!

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