Mobile theme error Please solve it, all 3 new themes that I bought are errors on my mobile. I’ve asked for a revision for over a month, but I still can’t solve it due to slow response and lack of understanding by the person in charge. I’ll fix it at least at the expense. Three of my homepage are not operating normally. And since I’m an agent, I have to buy more than 3 more, but if this doesn’t work out, I can’t buy more. Please fix it as soon as possible.
https://www.fknapredak.com
https://www.warriorsofradness.com/
https://apisteuta.com
★ The mobile theme is not implemented normally. Please take a close look. It’s not normal. The way you are now
Hi muktipolice,
If I’m right the problem that you are referring is that the mobile version is also displaying on desktop -> https://i.imgur.com/P0B5oVX.png this is happen because of cache, you need to use a cache that have mobile support, like WP Super Cache, WP Rocket…
If you cache plugin do not have an option for mobile cache, then it will be better to use the responsive version (all you need to do is to disable the mobile theme plugin).
If there are other problems and I miss them, please let me know!
Thank you!
plz help me
I’ve tried many ways but still can’t solve it. Can’t you solve it with remote support?
Hi muktipolice, we can try to check it via email and see what we can do. Normally, if you are using only the WP Super Cache plugin and this is set as in our guide and you do not have other cache plugin, then there should not be this kind of problems.
Please contact us at contact@tagdiv.com and include the link of this topic to can identify you, also make sure that you have a full backup. We’ll try our best to find a solution.
Thank you for your understanding!
I backed up. My website address is Shark https://www.fknapredak.com. The only caching program was wpsuper. Yet it doesn’t work. Can you help me with remote service? It’s taking too long to wait for a reply by email Please help me. please
hello?
Hi,
I am announcing my colleague responsible for e-mail and today your problem will be checked and I hope it will be fixed.
Thank you for your patience!
I keep not replying to emails I send. What happened?
Please understand that you you’ll not get an instant answerer when you’ll email us, we have a system to follow, we need to answer starting from oldest to newest emails, so if you replying multiples times via email will postpone the answer.
Thank you for your understanding!
