Hi,
I’m having an issue with the mobile theme loading on desktop. This happens sometimes, but not all the time. After I clear cache, the problem is gone. But starts again after a while. It started a few months ago. I don’t recall changing anything at that time. The theme is up to date. I installed recently WP Supercache and Autoptimize. I deleted WP Rocket. Do you know causes this issue?
Thanks, Dorien
Hello,
Make sure you have enabled Mobile device support option under Advanced settings (WP Super cache)
Refer: https://prnt.sc/pziliz
I hope you will find this helpful.
Thank you!
Thanks Amit, that solved the problem!
Glad, I was able to help.
Hi Amit, I noticed just now that the mobile theme is also loading on ipad, portrait and landscape mode. After I clear cache in WP Super Cache it’s fine again. How do I prevent mobile theme loading on iPad?
Thanks!
Hello !
Please make sure that you have setup your cache plugin properly as you can see it here :https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hi Vlad, my settings are exactly as in your example. Could it be Autoptimize?
Thanks
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hi Vlad, I sent you an e-mail yesterday. Don’t know if it reached you. It seemed fine at first, but after a while it turned back to mobile theme on ipad again. Can you have another look?
Thanks, Dorien
Hello !
Please reply to our e-mail so we can have another look.
Thank you !
