Mobile theme problem (with Video)

Posted in: Newspaper
Post count: 18

Hello dear forum members, on our website ecoreporters.pl we are facing a lot of problems with mobile view (with tagDiv Mobile Theme) enabled. On mobile device user sometimes can see expected view served by mobile theme plugin, but sometimes there is reposnsive version of “big” layout served.

Tehnically there is no modifications in layout and the only thing which can be trigegr here is cloudflare that we are using extensively.

NewspaperX is the first layout which generates so much problems to us. Do You have any advice , could help somehow?

Please see video here -> https://drive.google.com/file/d/16JvE_olGsYDic_mx0eCZbp82MY5Nxdg_/view?usp=sharing
(device from video: Iphone with safari)

Post count: 27744

Hello,

When the mobile version is displaying on desktop or the mobile responsive version on mobile, then the problem is from a cache plugin, because you are using the mobile theme plugin, the mobile layout will have a different design and most of the cache plugins do not recognize this and provide the mobile version for desktop (or vice versa). We recommend using WP Super Cache plugin with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let me know the results!

Thank you!

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