Mobile theme setting not saving on theme panel

Posted in: Newspaper
Post count: 3

The loader keeps on rolling after saving setting on the themepanel, this happen when the tag mobile theme plugin and amp is activated

Post count: 18283

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Post count: 18283

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Post count: 3

System Status
The above shows the system status
and i have also try all that you susggested still saying error.
The website is https://gistfest.com
the problem is tagdiv mobile theme plugin and Amp, when they are both deactivated , the settings will save but they are on they wont just save, i noticed when trying toadd the amp plugin at the end it shows

The amp plugin has so many error index

Post count: 3

Screenshot from Amp error

Post count: 18283

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Viewing 6 posts - 1 through 6 (of 6 total)
The forum ‘Newspaper’ is closed to new topics and replies.