When I activate the Mobile theme plugin, it shows on mobile as well as on Desktop. Why is this so and how can it be resolved?
Hello !
When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate theme and make a test.
If the problem persist, let me know the settings you’ve made for WP Super Cache.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I have Autoptimize installed and is now disabled but the problem still persists. I have followed the WP Super cache settings as well. But when I logged in, it shows normal page on desktop
Now Desktop version is showing on mobile while mobile theme plugin is installed and activate.
Hello !
Please make sure that you have contacted your host provider and let them know about your caching issues. This usually is because hosts provide cache options too.
Thank you !
