My website Neopoultry has 10 sub-category iteams.
https://neopoultry.com/category/neopoultry
but In Newspaper Mobile Theme, There are 5 sub-category iteams.
Hello!
I’ve checked your website and is looking like this: https://www.screencast.com/t/oIbNdu9timUb
Please make sure you have the latest update(11.2) of the theme and plugins are installed, active and up to date:
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Thank for your reply.
I have update 11.2, but In Newspaper Mobile Theme(android and ios), There are 5 sub-category iteams, There has 10 sub-category iteams.
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello
I deactivate all plugins except tagdiv plugins and super cache, not use child theme. But still unsuccessful.
This problem has also appeared in older newspaper version.
Hello!
I would like to take a look and see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
