I don’t see my site on mobile: http://timemagazine.it/
Could you help me please?
Mauro
Hello cartu73,
I have inspected your website and now, your website on mobile seems to work as expected. Also, I have noticed that you have some errors in your console which might come from your untested plugins used with the theme. I saw that you are using the Jetpack plugin, especially Photon module of it which is a problematic plugin, as you can see here -> https://www.screencast.com/t/bsz1LXrS7RJF You should remove all of the untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins.
Clear all your caches and check the results. If the problem is still there, you should make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins.
Thanks for the message!
Hi again… I still have the same problem on mobile version: https://ibb.co/j0H12a
Many people told me that they don’t see the site on their mobile phone.
Mauro
Hello cartu,
Do you have disabled all the untested plugins? Also, if you are using the Mobile theme and this will not work as properly, notice that issue happens due to WP Super Cache.
Try to refresh your page and check the results. Clear all your caches after this. Also, try to remove all the server caches and if you do not have any access to do this, you should consult the hosting provider and request this task.
Please notice that the mobile theme makes some troubles due to WP Super Cache plugin. Also, the WP Super Cache plugin is compatible with the mobile devices, but if you are using the Mobile Theme, please notice that you should make some changes for a better working. This could be a problem from wp super cache and not the browser. If you use the plugin, please use this method to fix the issue:
Use this link and add the customization as marked here: https://github.com/Automattic/wp-super-cache/pull/185/files
Edit wp-cache-phase1.php and add the green code from the right column as it shows there. Otherwise, if you do not want to make these changes you should simply disable the mobile theme until the WP Super Cache plugin will be updated.
For more information about our mobile theme, please check here -> https://forum.tagdiv.com/the-mobile-theme/
Hope this helps and let us know how it goes!
Thanks for your understanding!
