mobile version not showing correctly. I have turned off all my cache plugins to see if this will work but it has not. the only cache plugin i have is cloudflare switch on.
what is happening is, my home page http://www.in2town.co.uk has a mobile version which i designed and looks amazaing on a mobile. however, sometimes it shows on a mobile and other times on the mobile it only shows the desk top version of the home page. which looks bad on a mobile but looks good on a desktop.
i would like to know if anyone has come across this problem so i can fix it. i want my mobile version always to show on mobile devices.
Hello @Southview92 !
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
i have done that and nothing changes
Hello @southview92 !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
hi i have done this, just waiting for someone to come back to me, thanks
Hello @southview92 !
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you!
ok thanks. it has been quite a few days. hoping they can sort it as most of my traffic comes through mobile devices. really dont understand what is going on
Hello @southview92 !
My colleague replied to you.
Please continue the discussion via email!
Thank you for understanding!
