Mobile view error

Posted in: Newsmag
Post count: 6

Pdf is not showing in mobile view and flipbook is also not showing in the mobile view can you please check and revert me ASAP?

url :- https://www.pratahkiran.com/

thanks in advance

Post count: 6

https://www.pratahkiran.com/test/
https://www.pratahkiran.com/e-paper/

not showing in mobile view.

Please look into this and waiting for your reply.
Thanks

Post count: 35449

Hi,
This is because you are using the mobile theme plugin and not the responsive version. When you use the mobile theme plugin then you need to set for page the content in mobile editor, but this content need to be made without builders. What you can do is to disable the plugin or use it only for amp version.
Also another option is to disable the mobile theme only the pages you want using this option -> https://i.imgur.com/fm0dl3j.png you can check more about mobile theme plugin in this article -> https://forum.tagdiv.com/the-mobile-theme/
Hope this will help you!

Post count: 6

Thank you for your response , it works for me , i have one more query
how to enable top bar menu in mobile view ,
please share the steps .

Thanks in advance

Post count: 35449

Hi,
Top bar on mobile can be set only if you use the responsive e version and you use a custom css
.td-top-menu-full {
display: block;
}

This code need to be set in theme panel> custom code> advance css> phone.
Thank you!

Post count: 6

no its not working please check
https://www.pratahkiran.com/

https://prnt.sc/xt50s5

thank you in advance

Post count: 35449

Hi,
Please replace the css with this one https://i.imgur.com/jOqaSmb.png
body .td-header-top-menu {
display: block;
text-align: center;
}

Hope this will help you!

Post count: 6

i have an issue i have updated the theme and its not working (theme option is not working)
please look into this on urgent basis thank you in advance

https://www.pratahkiran.com/

  • This reply was modified 5 years by Calin.
Post count: 35449

HI,
I see that the frontend is working https://i.imgur.com/BI35jBl.jpg
If the problem is only on backend, please make sure that you do not have a plugin conflict, make a test using only tagDiv plugins enabled.
If this problem is still persists, please make a full backup and contact us at contact@tagdiv.com, provide as many details you can and include the link of this topic, also provide wp-admin access.
Thank you!

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