hi,
In mobile blocks are not appearing, instead of blocks code is appearing. do check the screen shot
Hello hemant90,
Your website has been inspected, and I concluded that you are not correctly used the mobile theme concept.
I suppose that you do not understand very good how mobile theme works, right? So, please notice that this theme concept intend to display a Big Grid feature at the top of homepage which shows the posts which are included in Featured category, then will show a text which you added in Mobile Editor in Visual Composer from backend and at the very bottom of the page you will bring the Latest Articles module. Please keep in mind that the Mobile Theme do not recognize the Visual Composer shortcode and that’s why you get this error on your side. So, for more information about our mobile theme, please check the documentation here -> https://forum.tagdiv.com/the-mobile-theme/ If you are unhappy with this layout, and if you want to have the similar structure with our demo mobile, you will simply turn off the mobile plugin and the theme will be automatically switched to the general responsive mobile mode.
Thanks for your understanding!
hi in mobile editor i have not placed any visual composer short code. As suggested i added articles in featured category & block issue has sorted but i dont know why block codes are showing?
W3 Super Cache Plugin am not able to run, i downloaded it and installed but in installed plugin area its showing not available.
If any video tutorial regarding mobile theme setupplease give link or any way u can help please tell.
Hello hemant90,
After further investigations, it seems that was a conflict between Mobile theme plugin and SEO By Yoast plugin. Try to delete the mobile theme plugin and install this version: http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip clear all caches then test the site again.
Let us know ho it goes.
Thanks!
Hi As per your suggestion i did and it worked. Issue solved.
Another issue
When i placed Logo in theme panel it size (272 x 90px) It was not showing complete pic. Please check the links to get to know in detail about the issue.
logo link – http://beingstudent.com/wp-content/uploads/2016/10/logo272x90.png
theme panel – http://beingstudent.com/wp-content/uploads/2016/10/14572126_1708037966186822_71984839_o.jpg
on website – http://beingstudent.com/wp-content/uploads/2016/10/14599717_1708038089520143_1499709387_o.jpg
sticky menu – http://beingstudent.com/wp-content/uploads/2016/10/14585804_1708042062853079_1781589628_o.jpg
Hello hemant90,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. This is not a right theme behaviour and it is possible that your untested plugins used by you to interact with the theme code and cause this type of error. Try my advice, clear all your caches, purge CDN files if you are using the CDN system and check the results. Please notice that I have tested your logo on my side, using the header style 1 and the logo seems to work as properly, as you can see here -> http://screencast.com/t/wXVwVYJqz
Hope this helps and let us know how it goes!
Thanks for your understanding!
Removed all Plugins still facing issue. Even i cleared the cache.Please suggest a way to solve this issue.
Hello hemant90,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide the link to this topic so we can easily identify you.
Thanks for the message!
I have mailed you login details.
Hello hemant90,
Replied via email. Please provide again your correct credentials.
Thanks.
provided correct credentials via mail
