Hi,
The whole web site https://capitallinkshipping.com/ is working ok for desktop but if you click on the https://capitallinkshipping.com/register/ the page is mobile view while you are on desktop.
Why does this happen?
Thank you.
I am not sure if you are aware this or not but your homepage is broken-
https://ibb.co/HGDdX0P
Hi,
Can you please check again?
Thank you!
Hello!
I can see that your page is working well in desktop and mobile version too.
Did you solve the issue?
Thank you!
Hello Stavros!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Hi Bettina,
I de activate the whole plugins except the tagdiv plugins.
The issue remain.
The https://capitallinkshipping.com/login/ looks ok
So, do you know why the https://capitallinkshipping.com/register/ not loading ok?
Thank you,
Stavros.
Hello,
This problem is caused by the cache plugin. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please make sure you have enabled the mobile cache if the plugin has this option
Thank you!
The problem persists when clicking any of the sliders on your home page. It redirects to box-1 id.
Hi Anamaria,
The solution of our issue is to clear the cache from wp, sucuri and Site Ground.
Thank you!
Hi,
I’m glad the problem is solved!
Have a wonderful day!
