Mobile website messed up after update

Posted in: Newspaper
Post count: 108

Hello,

I updated my website and there seems to be an issue with my mobile site now. Everything looks pretty messed up – the desktop website is, however, totally fine. Is there something I can do to fix this?

Best,
Carly

Post count: 9544

What did you update? And, did you clear your mobile browser cache to see the new site?

Post count: 108

I updated the theme to the most recent version. I also updated wordpress. I hadn’t done both in quite some time. Do you think if I switch to TagDiv composer, that it will work better? I still haven’t updated visual composer, because it seems to always crash my website when I delete it.

Post count: 20688

Hi,

Please provide a link to your website so we can inspect the mobile issue. If you updated the theme, please update Visual composer as well
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Maybe make a backup in case something unexpected happens.
If you decide to switch to the tagDiv composer, you will have to recreate all your pages with it
https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks

Post count: 108

I had to back-up to my site before the Newspaper 8 update. The TagDiv composer doesn’t seem to work that well – all my images are messy and the font is way too big, or doesn’t show at all because the images overlay the titles. I wanted Big Grid 6 as the main homepage, and major issues. I tried all of the grids, too, and still looks very off.

Post count: 20688

Hi,

Please deactivate the tagDiv composer and check if the website displays as before. This composer could affect specific Visual composer elements, and cause the issues you are describing.
If you deactivate it everything should appear as before.

Thanks

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