Modal Popups and Forms (Forminator)

Hi,

The Forms/Modal Popups on my site are no longer displaying. The widgets and pages with forms (WPMUDev Forminator) do not display.

Forms display in the Admin Panel and can be previewed in the Admin login and when creating/editing the form.

When I use developer tools in the browser, inspect element shows me:

element.style {
display: none;
}

The homepage (https://hrheadquarters.ie) has an Advertise with Us button this should open the Advertising form page but does nothing it points to https://hrheadquarters.ie/# and not the target page:
Modal Popup: Unique Id is set
General
Source: Page
Content Load: Delayed
Page ID: set

Triggers
Enabled: set
Button Text: set

The page (https://hrheadquarters.ie/contact-us/) has an embedded form but it does not show.

Both pages work in Preview mode.

Theme: TagDiv 12.7.4
Environment: WordPress 6.8.3
PHP: 8.2.3

Thanks,

Mick

Hi,
I have resolved 1 piece of the problem.

The Button issue is still a problem – the Button is not triggering the event to display the modal window..

The Forms issue is resolved: this was resolved by Excluding the Forminator plugins from Delayed JavaScript loading.

All the best,
Mick

Hi Calin,
The Button (Advertise with Us) should load a modal window/page with a form. No Ads in this. I have also added this page (non-modal) to the Menu in the Footer – this displays without issue.

I am also noticing that the Social sharing icons have disappeared from Posts – they are present but invisible.

I have checked this in an Ingocnito browser. Checked with Chrome and Safari.

Is there a list of TD JS/CSS files that should be prioritised at Page load time? Or some that should be excluded from Delayed JS loading?
Thanks,
Mick

Hi Calin,
I think I have not been clear about the issue.
The TagDiv button trigger event is not working. Whether I try to load a Page or a Modal Window (Page) using the Button – Trigger event, it does not load.
Whether I am logged in or not, the Button returns https://www.hrheadquarters.ie/# and loads the home page again.
The page it should load into a Modal window is: https://www.hrheadquarters.ie/advertise-with-us/

When I use developer tools in the browser, inspect element shows me:

element.style {
display: none;
}

The homepage (https://hrheadquarters.ie) has an Advertise with Us button this should open the Advertising page but does nothing it points to https://hrheadquarters.ie/# and not the target page:
Modal Popup: Unique Id is set

General
Source: Page
Content Load: Delayed or Preload
Page ID: set

Triggers
Enabled: set
Button Text: set

Theme: TagDiv 12.7.4
Environment: WordPress 6.8.3
PHP: 8.2.3

The Form was a separate issue that has been resolved. Forminator is no an issue with the

Thanks,
Mick

Hi Calin,
This issue has been resolved.
I suspect there was something in the Delay Javascript for optimizing pages. I turned this off for the site and played a little more with the setting for General & Triggers (with lots of hard page reloads) and it now triggers correctly.
Thanks,
Mick