Moved site to new domain and now wp-admin doesn't load (500 Error)

Posted in: Newspaper
Post count: 2

Since moving the site to the new domain (with a new hosting company) it seems the Tag Div Composer plugin is causing the site to break.

When it is activated the WP-admin area doesn’t load.

When I temporarily re-name it / deactivate it, the wp-admin area will load OK.

Any ideas how to fix this?

Post count: 23312

Hi,

Ensure that your website has been correctly and fully transferred to the new domain. Many of our users have made these transfers using the WP Duplicator plugin. For more details about that plugin, you can check here -> https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-to-a-new-host-or-server-with-no-downtime/ If the problem persists, you can try to make a new install to your host via FTP way, according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ If you have any question or if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and full CPanel access so we can take a closer look at your configuration page. When you send us an email, please copy/paste this topic so we can quickly identify you.

Thank you!

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.