My Email Opt-In Is Not Working

Posted in: Newspaper
Post count: 10
ehealthiermtoday
#430718
Jan 29, 2022 at 3:50 pm

Hello There!

Can someone please help – my email opt-ins just randomly stopped working. They actually were working recently and just stopped on both mobile and regular. In short, the button does not work once an individual clicks “submit”. Please help!

I saw the previous thread about the loading pages, etc. and tried my best to fix it myself.

I hope to hear back soon!

best,

Ethan

Post count: 10
ehealthiermtoday
#430719
Jan 29, 2022 at 3:53 pm

I also deactivated a plugin called WP Rocket – so I am not sure why its not working!

best,

Ethan

Post count: 21065
Bettina
#430814
Jan 31, 2022 at 10:11 am

Hello Ethan!

Please make sure you updated the Opt-In Builder plugin too: https://forum.tagdiv.com/tagdiv-opt-in-builder/

Thank you!

Post count: 10
ehealthiermtoday
#431118
Feb 1, 2022 at 8:38 pm

Hi Bettina!

I did and it still does not work 🙁

Post count: 27744
Anamaria
#431156
Feb 2, 2022 at 7:28 am

Hello Ethan,

Please do the following steps
1. disable tagDiv Opt-in builder
2. uninstall(delete) tagDiv Opt-in builder
3. clear cache (if cache plugin exists)
4. install tagDiv Opt-in builder
5. activate tagDiv Opt-in builder
6. clear cache (if cache plugin exists)

After this, it should work fine.

Thank you!

Viewing 5 posts - 1 through 5 (of 5 total)
The forum ‘Newspaper’ is closed to new topics and replies.