Hello,
i have a blanc page when i activate the plugin tagDiv Social Counter i don’t know what’s wrong with my website
error log : /var/log/apache2/error.log
[Mon Jan 23 01:40:01.570713 2017] [mpm_prefork:notice] [pid 352] AH00163: Apache/2.4.18 (Ubuntu) configured -- resuming normal operations
[Mon Jan 23 01:40:01.570732 2017] [core:notice] [pid 352] AH00094: Command line: '/usr/sbin/apache2'
[Mon Jan 23 01:40:39.627576 2017] [:error] [pid 8901] [client 105.156.148.136:53911] PHP Fatal error: in /var/www/mywebsite.com/wp-content/plugins/td-social-Uncaught Error: Call to undefined function curl_init()counter/twitter-client.php:386\nStack trace:\n#0 /var/www/mywebsite.com/wp-content/plugins/td-social-counter/twitter-client.php(360): TwitterApiClient::http_request('https://api.twi...', Array)\n#1 /var/www/mywebsite.com/wp-content/plugins/td-social-counter/twitter-client.php(250): TwitterApiClient->rest_request('users/show', Array, 'GET')\n#2 /var/www/mywebsite.com/wp-content/plugins/td-social-counter/td_social_api.php(140): TwitterApiClient->call('users/show', Array, 'GET')\n#3 /var/www/mywebsite.com/wp-content/plugins/td-social-counter/td_social_api.php(50): td_social_api->get_service_data('twitter', '#', '')\n#4 /var/www/mywebsite.com/wp-content/plugins/td-social-counter/shortcode/td_block_social_counter.php(101): td_social_api->get_social_counter('twitter', '#', '')\n#5 /var/www/mywebsite.com/wp-content/plugins/td-social-counter/shortcode/td_block_social_counter.php(65): td_block_social_co in /var/www/mywebsite.com/wp-content/plugins/td-social-counter/twitter-client.php on line 386
in the first time it works without any probleme
i haven’t touch any thing in code just permission to access in folder plugin chmod 755 for security action and .htaccess just like that
i have search for error and i find this solution http://stackoverflow.com/questions/6382539/call-to-undefined-function-curl-init i didn’t test it i am waiting for your answer first
thank you for help
i had mush spam to my uploid website that’s why i have changed to 755 if you can help me to secure more my website will be a great pleasure
i forgot to tell you that i have edited the news page i have edited the url of social counter facebook and youtube and twitter with # instead envato
Hello john low,
My advice in this regard is to make a new fresh install from scratch via FTP way because this is the surest method in this regard. Also, install the latest version of the theme with only the required plugins which come bundled with the theme packet. Clear all your caches and check the results. In this case, the theme should work as properly. For more information about theme installing, please consult here -> https://forum.tagdiv.com/install-via-ftp/
Hope this helps and let us know how it goes!
Thanks for your understanding!
